AI voice agents are improving phone support by reducing end-to-end latency,...
https://harperscoolthoughts.inkharbory.com/posts/what-should-my-legal-team-review-before-an-outbound-synthetic-voice-program
AI voice agents are improving phone support by reducing end-to-end latency, making conversations feel more natural and responsive. Features like barge-in let customers interrupt the agent smoothly, speeding up issue resolution