In 2026, AI customer service automation is hitting new marks—some platforms...

https://www.red-bookmarks.win/after-testing-ai-customer-service-automation-platforms-this-year-it-s-clear

In 2026, AI customer service automation is hitting new marks—some platforms boost reps’ output by up to 70% within a week. But here’s the catch: most AI tools assist more than resolve, helping agents work faster instead of taking over fully