Listen without rushing to fix things. Ask what may help today, and offer one...

https://qqpipi.com//index.php/What_If_the_Only_Time_We_Talk_Is_During_a_Crisis%3F

Listen without rushing to fix things. Ask what may help today, and offer one step, like a ride to an appointment. Say, “I’m here, and we can talk again when you’re ready.” Keep kind boundaries. Support may take more than one conversation.