Voice AI can give wrong answers when it mishears or misunderstands what you...

https://blast-wiki.win/index.php/What_Does_Claimed-Without-Success_Mean_in_Voice_AI%3F

Voice AI can give wrong answers when it mishears or misunderstands what you say. One way to catch errors before they frustrate users is by implementing a readback of order IDs, so customers hear what the system heard and can correct it